How it works

In our ERMS, every interaction, procedure, and service a patient receives during a single visit—whether it’s an outpatient consultation, inpatient admission, surgery, or diagnostic test—is recorded within a single patient episode.

This episode acts as a comprehensive record that captures all administrative, clinical, and billing-related events linked to that specific encounter, from registration to discharge and final billing. It ensures continuity, traceability, and a complete overview of the patient's experience during that visit.

Each episode is securely stored and can be accessed by authorized medical professionals. So, when another doctor needs to understand a patient's previous diagnosis or treatment, they can search through the patient's past episodes and view the notes, observations, and decisions made by the attending doctor at that time.

• This functionality is strictly limited to doctors to maintain patient confidentiality and uphold medical data security standards.

What are Doctor’s Notes and how do we implement it

Doctor’s Notes is a secure digital feature within the ERMS platform that allows healthcare professionals to record, access, and manage their clinical observations in real-time. Every consultation, diagnosis, treatment plan, or follow-up recommendation can be conveniently documented and stored in one centralized location.

Whether it’s a quick consultation or a long-term treatment plan, Doctor’s Notes helps improve patient outcomes by keeping every detail clear, organized, and accessible.

Role-Based User Access Controls (RBAC) is a core security feature of ERMS that ensures the right people have access to the right information—nothing more, nothing less. Each user in the system is assigned a role (such as doctor, nurse, receptionist, lab technician, or admin), and their access is limited to only the data and functions necessary for their responsibilities.This approach helps hospitals maintain strict data confidentiality, patient safety, and workflow efficiency through:

• ‍Defined Permissions: Doctors can view and update clinical notes, while receptionists may only access appointment schedules—ensuring sensitive information is protected.
• Enhanced Security: By minimizing unnecessary access, the system reduces the risk of data breaches and human error.
• Seamless Workflow Management: Staff can work efficiently with interfaces tailored to their specific roles, avoiding clutter and confusion.
• Audit Trails & Accountability: Every action taken in the system is traceable to a specific user, supporting transparency and compliance with healthcare regulations.